Prompt acknowledgment
ObservedClient was greeted immediately and the appointment context was named.
Hi, Skin GrowthDesk
Hi, Skin OS - Know who needs attention now and what to do next.
Hi Skin OS Learning
Selected pilot asset
Status: qa pending
Next action: Complete the knowledge check and continue to RAMP Day 1.
Media gate: Postproduced approved-face QA candidate exists. Final acceptance still requires visual QA against the approved left-panel baseline.
Decision receipt: hsu-final-media-welcome-v01-decision
Review packet: .artifacts/hiskin-university-final-media-handoff.md | .artifacts/hiskin-university-render-qa-package.json | hiskin-university-pilot/demo-videos/01-welcome/render-status.json
Next production action: Re-render from locked same-presenter A-roll path, post-produce into approved v12 left-panel format, generate contact sheet, QA against SOP, then update render-status only after acceptance.
Forbidden action: Do not mark the welcome lesson accepted or published from preview media or failed render evidence.
Inspection
Managers score observable behavior only. The result updates coaching, certification, and the next assigned drill.
Client was greeted immediately and the appointment context was named.
Provider introduced role and purpose without rushing into teaching.
Client goal was implied but not repeated in plain language.
Provider moved from greeting to goal-setting with calm direction.
Comfort statement should come before technical explanation.
Provider paused and let the client finish the concern.
Phase 1 boundary
Phase 1 proves the five-video executive pilot, app surface, production system, and operating architecture. Full RAMP production, reinforcement library, Absorb migration, and ongoing learning operations require a separate co-build agreement or Hi Skin OS Learning license. The platform and production system remain proprietary ArtMetrics IP.