API Connection Required

SourceTruthOS / Source Map

Shows which v1 metrics come from imported discovery, tracker requests, platform-native workflows, and which APIs are required before analytics can be treated as live. MarginOS metrics are not live until finance, payroll, inventory, Boulevard, and transaction data are connected.

Answer Rate

Imported Discovery Data

Realtime Source

Selected phone platform

API Requirement

Phone system API

Business Value

Revenue capture, conversion, LTV

Source

Show SourceOpen

Finding

Inbound Phone Capture Gap

Source

Hi_Skin_2_0_CEO_Weekly_Operating_Report_Week_1_Phase_3_2026-06-05.pdf

Source date

2026-06-05

Import status

Imported Discovery Data

Realtime requirement

API connection required for real-time analytics.

Required API

Selected phone platform API, SMS platform, Boulevard booking API

Confidence

High

Last imported

2026-06-13

Finding detail

7 of 9 studios missed the Week 1 shopper call, indicating a direct answer-rate and recovery gap.

Business implication

Warm inbound demand is being created but not consistently captured, recovered, or converted into booked revenue.

Profit lever

Recover warm inbound demand before it is lost.

Cost reduction lever

Reduce manual call chasing, manager follow-up burden, and revenue leakage from untracked missed calls.

Notes

Imported from executive discovery report. Baseline operating finding, not live operational analytics.

Missed Call Recovery

Imported Discovery Data

Realtime Source

Selected phone platform + SMS + Boulevard

API Requirement

Phone API, SMS API, Boulevard booking API

Business Value

Revenue recovery

Source

Show SourceOpen

Finding

Inbound Phone Capture Gap

Source

Hi_Skin_2_0_CEO_Weekly_Operating_Report_Week_1_Phase_3_2026-06-05.pdf

Source date

2026-06-05

Import status

Imported Discovery Data

Realtime requirement

API connection required for real-time analytics.

Required API

Selected phone platform API, SMS platform, Boulevard booking API

Confidence

High

Last imported

2026-06-13

Finding detail

7 of 9 studios missed the Week 1 shopper call, indicating a direct answer-rate and recovery gap.

Business implication

Warm inbound demand is being created but not consistently captured, recovered, or converted into booked revenue.

Profit lever

Recover warm inbound demand before it is lost.

Cost reduction lever

Reduce manual call chasing, manager follow-up burden, and revenue leakage from untracked missed calls.

Notes

Imported from executive discovery report. Baseline operating finding, not live operational analytics.

Membership Conversion

Imported tracker request

Realtime Source

Boulevard

API Requirement

Boulevard membership + appointment + client API

Business Value

Recurring revenue, LTV

Source

Show SourceOpen

Finding

Source-of-Truth KPI and Tracker Need

Source

hiskin-kickoff-discovery-meeting-agenda.pdf

Source date

2026-05-14

Import status

Imported Discovery Request

Realtime requirement

API connection required for real-time analytics.

Required API

Boulevard, Google Sheets / Drive import, Absorb/LMS, phone platform, finance / KPI workbook

Confidence

Medium

Last imported

2026-06-13

Finding detail

Discovery requested source-of-truth KPI workbook, daily KPI trackers, April and May conversion trackers, monthly KPI tracker, WBR files, churn/pause/cancellation data, membership trend data, staff-level conversion data if available, package/booster/product/rebooking data, no-sale reasons, cancellation reasons, and Absorb/LMS reports.

Business implication

The baseline needs imported trackers and source documents before live system APIs can become the real-time operating layer.

Profit lever

Create clean performance visibility across the full client journey.

Cost reduction lever

Reduce manual spreadsheet work, inconsistent reporting, and duplicated reconciliation.

Notes

Discovery request inventory for source-of-truth KPI and tracker families.

Rebook Rate

Imported tracker request

Realtime Source

Boulevard

API Requirement

Boulevard appointment API

Business Value

Retention, second-visit activation

Source

Show SourceOpen

Finding

Source-of-Truth KPI and Tracker Need

Source

hiskin-kickoff-discovery-meeting-agenda.pdf

Source date

2026-05-14

Import status

Imported Discovery Request

Realtime requirement

API connection required for real-time analytics.

Required API

Boulevard, Google Sheets / Drive import, Absorb/LMS, phone platform, finance / KPI workbook

Confidence

Medium

Last imported

2026-06-13

Finding detail

Business implication

The baseline needs imported trackers and source documents before live system APIs can become the real-time operating layer.

Profit lever

Create clean performance visibility across the full client journey.

Cost reduction lever

Reduce manual spreadsheet work, inconsistent reporting, and duplicated reconciliation.

Notes

Discovery request inventory for source-of-truth KPI and tracker families.

Product Attachment

Imported tracker request

Realtime Source

Boulevard POS / product sales

API Requirement

Boulevard transaction/product API

Business Value

Margin, care-plan adherence

Source

Show SourceOpen

Finding

Source-of-Truth KPI and Tracker Need

Source

hiskin-kickoff-discovery-meeting-agenda.pdf

Source date

2026-05-14

Import status

Imported Discovery Request

Realtime requirement

API connection required for real-time analytics.

Required API

Boulevard, Google Sheets / Drive import, Absorb/LMS, phone platform, finance / KPI workbook

Confidence

Medium

Last imported

2026-06-13

Finding detail

Business implication

The baseline needs imported trackers and source documents before live system APIs can become the real-time operating layer.

Profit lever

Create clean performance visibility across the full client journey.

Cost reduction lever

Reduce manual spreadsheet work, inconsistent reporting, and duplicated reconciliation.

Notes

Discovery request inventory for source-of-truth KPI and tracker families.

Package Conversion

Imported tracker request

Realtime Source

Boulevard package sales

API Requirement

Boulevard package/payment API

Business Value

Cash collection, commitment to care path

Source

Show SourceOpen

Finding

Source-of-Truth KPI and Tracker Need

Source

hiskin-kickoff-discovery-meeting-agenda.pdf

Source date

2026-05-14

Import status

Imported Discovery Request

Realtime requirement

API connection required for real-time analytics.

Required API

Boulevard, Google Sheets / Drive import, Absorb/LMS, phone platform, finance / KPI workbook

Confidence

Medium

Last imported

2026-06-13

Finding detail

Business implication

The baseline needs imported trackers and source documents before live system APIs can become the real-time operating layer.

Profit lever

Create clean performance visibility across the full client journey.

Cost reduction lever

Reduce manual spreadsheet work, inconsistent reporting, and duplicated reconciliation.

Notes

Discovery request inventory for source-of-truth KPI and tracker families.

Churn / Pause / Cancellation

Imported tracker request

Realtime Source

Boulevard membership status and cancellation reason

API Requirement

Boulevard membership API

Business Value

Retention, LTV

Source

Show SourceOpen

Finding

Source-of-Truth KPI and Tracker Need

Source

hiskin-kickoff-discovery-meeting-agenda.pdf

Source date

2026-05-14

Import status

Imported Discovery Request

Realtime requirement

API connection required for real-time analytics.

Required API

Boulevard, Google Sheets / Drive import, Absorb/LMS, phone platform, finance / KPI workbook

Confidence

Medium

Last imported

2026-06-13

Finding detail

Business implication

The baseline needs imported trackers and source documents before live system APIs can become the real-time operating layer.

Profit lever

Create clean performance visibility across the full client journey.

Cost reduction lever

Reduce manual spreadsheet work, inconsistent reporting, and duplicated reconciliation.

Notes

Discovery request inventory for source-of-truth KPI and tracker families.

Training Completion

Imported tracker request

Realtime Source

Absorb / LMS

API Requirement

LMS export or API

Business Value

Adoption, consistency

Source

Show SourceOpen

Finding

Source-of-Truth KPI and Tracker Need

Source

hiskin-kickoff-discovery-meeting-agenda.pdf

Source date

2026-05-14

Import status

Imported Discovery Request

Realtime requirement

API connection required for real-time analytics.

Required API

Boulevard, Google Sheets / Drive import, Absorb/LMS, phone platform, finance / KPI workbook

Confidence

Medium

Last imported

2026-06-13

Finding detail

Business implication

The baseline needs imported trackers and source documents before live system APIs can become the real-time operating layer.

Profit lever

Create clean performance visibility across the full client journey.

Cost reduction lever

Reduce manual spreadsheet work, inconsistent reporting, and duplicated reconciliation.

Notes

Discovery request inventory for source-of-truth KPI and tracker families.

Manager Coaching Completion

Manual / platform-native

Realtime Source

IntelligenceOS coaching logs

API Requirement

No external API required after app launch

Business Value

Operating consistency

Source

Platform-native after app launch

Commitment Compliance

Platform-native

Realtime Source

IntelligenceOS CommitmentOS

API Requirement

No external API required after app launch; external events can create commitments

Business Value

Execution accountability

Source

Platform-native after app launch

Studio Contribution Margin

Imported Discovery Data

Realtime Source

Accounting / P&L + Boulevard POS / transactions + payroll / scheduling

API Requirement

Accounting / P&L, Boulevard POS / transactions, payroll / scheduling, manual lease / occupancy cost import

Business Value

Contribution margin, EBITDA quality, enterprise value

Source

Show SourceOpen

Finding

Source-of-Truth KPI and Tracker Need

Source

hiskin-kickoff-discovery-meeting-agenda.pdf

Source date

2026-05-14

Import status

Imported Discovery Request

Realtime requirement

API connection required for real-time analytics.

Required API

Boulevard, Google Sheets / Drive import, Absorb/LMS, phone platform, finance / KPI workbook

Confidence

Medium

Last imported

2026-06-13

Finding detail

Business implication

The baseline needs imported trackers and source documents before live system APIs can become the real-time operating layer.

Profit lever

Create clean performance visibility across the full client journey.

Cost reduction lever

Reduce manual spreadsheet work, inconsistent reporting, and duplicated reconciliation.

Notes

Discovery request inventory for source-of-truth KPI and tracker families.

Labor Yield

API Connection Required

Realtime Source

Payroll / scheduling + Boulevard appointments + staff attribution

API Requirement

Payroll / scheduling system, Boulevard appointments, Boulevard staff attribution

Business Value

Provider-hour economics, labor efficiency, EBITDA quality

Source

Show SourceOpen

Finding

Source-of-Truth KPI and Tracker Need

Source

hiskin-kickoff-discovery-meeting-agenda.pdf

Source date

2026-05-14

Import status

Imported Discovery Request

Realtime requirement

API connection required for real-time analytics.

Required API

Boulevard, Google Sheets / Drive import, Absorb/LMS, phone platform, finance / KPI workbook

Confidence

Medium

Last imported

2026-06-13

Finding detail

Business implication

The baseline needs imported trackers and source documents before live system APIs can become the real-time operating layer.

Profit lever

Create clean performance visibility across the full client journey.

Cost reduction lever

Reduce manual spreadsheet work, inconsistent reporting, and duplicated reconciliation.

Notes

Discovery request inventory for source-of-truth KPI and tracker families.

Retention Margin Quality

Imported Discovery Data

Realtime Source

Boulevard memberships + appointments + POS + accounting / P&L

API Requirement

Boulevard membership, appointment, POS, cancellation / pause data, SMS/email outcomes, accounting / P&L

Business Value

LTV quality, contribution margin, retention economics

Source

Show SourceOpen

Finding

Source-of-Truth KPI and Tracker Need

Source

hiskin-kickoff-discovery-meeting-agenda.pdf

Source date

2026-05-14

Import status

Imported Discovery Request

Realtime requirement

API connection required for real-time analytics.

Required API

Boulevard, Google Sheets / Drive import, Absorb/LMS, phone platform, finance / KPI workbook

Confidence

Medium

Last imported

2026-06-13

Finding detail

Business implication

The baseline needs imported trackers and source documents before live system APIs can become the real-time operating layer.

Profit lever

Create clean performance visibility across the full client journey.

Cost reduction lever

Reduce manual spreadsheet work, inconsistent reporting, and duplicated reconciliation.

Notes

Discovery request inventory for source-of-truth KPI and tracker families.

Metric	Current v1 Status	Realtime Source	API Requirement	Business Value	Source
Answer Rate	Imported Discovery Data	Selected phone platform	Phone system API	Revenue capture, conversion, LTV	Show SourceOpenClose Finding Inbound Phone Capture Gap Source Hi_Skin_2_0_CEO_Weekly_Operating_Report_Week_1_Phase_3_2026-06-05.pdf Source date 2026-06-05 Import status Imported Discovery Data Realtime requirement API connection required for real-time analytics. Required API Selected phone platform API, SMS platform, Boulevard booking API Confidence High Last imported 2026-06-13 Finding detail 7 of 9 studios missed the Week 1 shopper call, indicating a direct answer-rate and recovery gap. Business implication Warm inbound demand is being created but not consistently captured, recovered, or converted into booked revenue. Profit lever Recover warm inbound demand before it is lost. Cost reduction lever Reduce manual call chasing, manager follow-up burden, and revenue leakage from untracked missed calls. Notes Imported from executive discovery report. Baseline operating finding, not live operational analytics.
Missed Call Recovery	Imported Discovery Data	Selected phone platform + SMS + Boulevard	Phone API, SMS API, Boulevard booking API	Revenue recovery	Show SourceOpenClose Finding Inbound Phone Capture Gap Source Hi_Skin_2_0_CEO_Weekly_Operating_Report_Week_1_Phase_3_2026-06-05.pdf Source date 2026-06-05 Import status Imported Discovery Data Realtime requirement API connection required for real-time analytics. Required API Selected phone platform API, SMS platform, Boulevard booking API Confidence High Last imported 2026-06-13 Finding detail 7 of 9 studios missed the Week 1 shopper call, indicating a direct answer-rate and recovery gap. Business implication Warm inbound demand is being created but not consistently captured, recovered, or converted into booked revenue. Profit lever Recover warm inbound demand before it is lost. Cost reduction lever Reduce manual call chasing, manager follow-up burden, and revenue leakage from untracked missed calls. Notes Imported from executive discovery report. Baseline operating finding, not live operational analytics.
Membership Conversion	Imported tracker request	Boulevard	Boulevard membership + appointment + client API	Recurring revenue, LTV	Show SourceOpenClose Finding Source-of-Truth KPI and Tracker Need Source hiskin-kickoff-discovery-meeting-agenda.pdf Source date 2026-05-14 Import status Imported Discovery Request Realtime requirement API connection required for real-time analytics. Required API Boulevard, Google Sheets / Drive import, Absorb/LMS, phone platform, finance / KPI workbook Confidence Medium Last imported 2026-06-13 Finding detail Discovery requested source-of-truth KPI workbook, daily KPI trackers, April and May conversion trackers, monthly KPI tracker, WBR files, churn/pause/cancellation data, membership trend data, staff-level conversion data if available, package/booster/product/rebooking data, no-sale reasons, cancellation reasons, and Absorb/LMS reports. Business implication The baseline needs imported trackers and source documents before live system APIs can become the real-time operating layer. Profit lever Create clean performance visibility across the full client journey. Cost reduction lever Reduce manual spreadsheet work, inconsistent reporting, and duplicated reconciliation. Notes Discovery request inventory for source-of-truth KPI and tracker families.
Rebook Rate	Imported tracker request	Boulevard	Boulevard appointment API	Retention, second-visit activation	Show SourceOpenClose Finding Source-of-Truth KPI and Tracker Need Source hiskin-kickoff-discovery-meeting-agenda.pdf Source date 2026-05-14 Import status Imported Discovery Request Realtime requirement API connection required for real-time analytics. Required API Boulevard, Google Sheets / Drive import, Absorb/LMS, phone platform, finance / KPI workbook Confidence Medium Last imported 2026-06-13 Finding detail Discovery requested source-of-truth KPI workbook, daily KPI trackers, April and May conversion trackers, monthly KPI tracker, WBR files, churn/pause/cancellation data, membership trend data, staff-level conversion data if available, package/booster/product/rebooking data, no-sale reasons, cancellation reasons, and Absorb/LMS reports. Business implication The baseline needs imported trackers and source documents before live system APIs can become the real-time operating layer. Profit lever Create clean performance visibility across the full client journey. Cost reduction lever Reduce manual spreadsheet work, inconsistent reporting, and duplicated reconciliation. Notes Discovery request inventory for source-of-truth KPI and tracker families.
Product Attachment	Imported tracker request	Boulevard POS / product sales	Boulevard transaction/product API	Margin, care-plan adherence	Show SourceOpenClose Finding Source-of-Truth KPI and Tracker Need Source hiskin-kickoff-discovery-meeting-agenda.pdf Source date 2026-05-14 Import status Imported Discovery Request Realtime requirement API connection required for real-time analytics. Required API Boulevard, Google Sheets / Drive import, Absorb/LMS, phone platform, finance / KPI workbook Confidence Medium Last imported 2026-06-13 Finding detail Discovery requested source-of-truth KPI workbook, daily KPI trackers, April and May conversion trackers, monthly KPI tracker, WBR files, churn/pause/cancellation data, membership trend data, staff-level conversion data if available, package/booster/product/rebooking data, no-sale reasons, cancellation reasons, and Absorb/LMS reports. Business implication The baseline needs imported trackers and source documents before live system APIs can become the real-time operating layer. Profit lever Create clean performance visibility across the full client journey. Cost reduction lever Reduce manual spreadsheet work, inconsistent reporting, and duplicated reconciliation. Notes Discovery request inventory for source-of-truth KPI and tracker families.
Package Conversion	Imported tracker request	Boulevard package sales	Boulevard package/payment API	Cash collection, commitment to care path	Show SourceOpenClose Finding Source-of-Truth KPI and Tracker Need Source hiskin-kickoff-discovery-meeting-agenda.pdf Source date 2026-05-14 Import status Imported Discovery Request Realtime requirement API connection required for real-time analytics. Required API Boulevard, Google Sheets / Drive import, Absorb/LMS, phone platform, finance / KPI workbook Confidence Medium Last imported 2026-06-13 Finding detail Discovery requested source-of-truth KPI workbook, daily KPI trackers, April and May conversion trackers, monthly KPI tracker, WBR files, churn/pause/cancellation data, membership trend data, staff-level conversion data if available, package/booster/product/rebooking data, no-sale reasons, cancellation reasons, and Absorb/LMS reports. Business implication The baseline needs imported trackers and source documents before live system APIs can become the real-time operating layer. Profit lever Create clean performance visibility across the full client journey. Cost reduction lever Reduce manual spreadsheet work, inconsistent reporting, and duplicated reconciliation. Notes Discovery request inventory for source-of-truth KPI and tracker families.
Churn / Pause / Cancellation	Imported tracker request	Boulevard membership status and cancellation reason	Boulevard membership API	Retention, LTV	Show SourceOpenClose Finding Source-of-Truth KPI and Tracker Need Source hiskin-kickoff-discovery-meeting-agenda.pdf Source date 2026-05-14 Import status Imported Discovery Request Realtime requirement API connection required for real-time analytics. Required API Boulevard, Google Sheets / Drive import, Absorb/LMS, phone platform, finance / KPI workbook Confidence Medium Last imported 2026-06-13 Finding detail Discovery requested source-of-truth KPI workbook, daily KPI trackers, April and May conversion trackers, monthly KPI tracker, WBR files, churn/pause/cancellation data, membership trend data, staff-level conversion data if available, package/booster/product/rebooking data, no-sale reasons, cancellation reasons, and Absorb/LMS reports. Business implication The baseline needs imported trackers and source documents before live system APIs can become the real-time operating layer. Profit lever Create clean performance visibility across the full client journey. Cost reduction lever Reduce manual spreadsheet work, inconsistent reporting, and duplicated reconciliation. Notes Discovery request inventory for source-of-truth KPI and tracker families.
Training Completion	Imported tracker request	Absorb / LMS	LMS export or API	Adoption, consistency	Show SourceOpenClose Finding Source-of-Truth KPI and Tracker Need Source hiskin-kickoff-discovery-meeting-agenda.pdf Source date 2026-05-14 Import status Imported Discovery Request Realtime requirement API connection required for real-time analytics. Required API Boulevard, Google Sheets / Drive import, Absorb/LMS, phone platform, finance / KPI workbook Confidence Medium Last imported 2026-06-13 Finding detail Discovery requested source-of-truth KPI workbook, daily KPI trackers, April and May conversion trackers, monthly KPI tracker, WBR files, churn/pause/cancellation data, membership trend data, staff-level conversion data if available, package/booster/product/rebooking data, no-sale reasons, cancellation reasons, and Absorb/LMS reports. Business implication The baseline needs imported trackers and source documents before live system APIs can become the real-time operating layer. Profit lever Create clean performance visibility across the full client journey. Cost reduction lever Reduce manual spreadsheet work, inconsistent reporting, and duplicated reconciliation. Notes Discovery request inventory for source-of-truth KPI and tracker families.
Manager Coaching Completion	Manual / platform-native	IntelligenceOS coaching logs	No external API required after app launch	Operating consistency	Platform-native after app launch
Commitment Compliance	Platform-native	IntelligenceOS CommitmentOS	No external API required after app launch; external events can create commitments	Execution accountability	Platform-native after app launch
Studio Contribution Margin	Imported Discovery Data	Accounting / P&L + Boulevard POS / transactions + payroll / scheduling	Accounting / P&L, Boulevard POS / transactions, payroll / scheduling, manual lease / occupancy cost import	Contribution margin, EBITDA quality, enterprise value	Show SourceOpenClose Finding Source-of-Truth KPI and Tracker Need Source hiskin-kickoff-discovery-meeting-agenda.pdf Source date 2026-05-14 Import status Imported Discovery Request Realtime requirement API connection required for real-time analytics. Required API Boulevard, Google Sheets / Drive import, Absorb/LMS, phone platform, finance / KPI workbook Confidence Medium Last imported 2026-06-13 Finding detail Discovery requested source-of-truth KPI workbook, daily KPI trackers, April and May conversion trackers, monthly KPI tracker, WBR files, churn/pause/cancellation data, membership trend data, staff-level conversion data if available, package/booster/product/rebooking data, no-sale reasons, cancellation reasons, and Absorb/LMS reports. Business implication The baseline needs imported trackers and source documents before live system APIs can become the real-time operating layer. Profit lever Create clean performance visibility across the full client journey. Cost reduction lever Reduce manual spreadsheet work, inconsistent reporting, and duplicated reconciliation. Notes Discovery request inventory for source-of-truth KPI and tracker families.
Labor Yield	API Connection Required	Payroll / scheduling + Boulevard appointments + staff attribution	Payroll / scheduling system, Boulevard appointments, Boulevard staff attribution	Provider-hour economics, labor efficiency, EBITDA quality	Show SourceOpenClose Finding Source-of-Truth KPI and Tracker Need Source hiskin-kickoff-discovery-meeting-agenda.pdf Source date 2026-05-14 Import status Imported Discovery Request Realtime requirement API connection required for real-time analytics. Required API Boulevard, Google Sheets / Drive import, Absorb/LMS, phone platform, finance / KPI workbook Confidence Medium Last imported 2026-06-13 Finding detail Discovery requested source-of-truth KPI workbook, daily KPI trackers, April and May conversion trackers, monthly KPI tracker, WBR files, churn/pause/cancellation data, membership trend data, staff-level conversion data if available, package/booster/product/rebooking data, no-sale reasons, cancellation reasons, and Absorb/LMS reports. Business implication The baseline needs imported trackers and source documents before live system APIs can become the real-time operating layer. Profit lever Create clean performance visibility across the full client journey. Cost reduction lever Reduce manual spreadsheet work, inconsistent reporting, and duplicated reconciliation. Notes Discovery request inventory for source-of-truth KPI and tracker families.
Retention Margin Quality	Imported Discovery Data	Boulevard memberships + appointments + POS + accounting / P&L	Boulevard membership, appointment, POS, cancellation / pause data, SMS/email outcomes, accounting / P&L	LTV quality, contribution margin, retention economics	Show SourceOpenClose Finding Source-of-Truth KPI and Tracker Need Source hiskin-kickoff-discovery-meeting-agenda.pdf Source date 2026-05-14 Import status Imported Discovery Request Realtime requirement API connection required for real-time analytics. Required API Boulevard, Google Sheets / Drive import, Absorb/LMS, phone platform, finance / KPI workbook Confidence Medium Last imported 2026-06-13 Finding detail Discovery requested source-of-truth KPI workbook, daily KPI trackers, April and May conversion trackers, monthly KPI tracker, WBR files, churn/pause/cancellation data, membership trend data, staff-level conversion data if available, package/booster/product/rebooking data, no-sale reasons, cancellation reasons, and Absorb/LMS reports. Business implication The baseline needs imported trackers and source documents before live system APIs can become the real-time operating layer. Profit lever Create clean performance visibility across the full client journey. Cost reduction lever Reduce manual spreadsheet work, inconsistent reporting, and duplicated reconciliation. Notes Discovery request inventory for source-of-truth KPI and tracker families.